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Track UPS Package

Your tracking number is sent to your email.


Orders ship out within one or two days.
For RUSH orders contact us 1888-pachanga.
Please specify in the "MEMO" Section if you need your items by a certain date-we will contact you if you need to expedite your shipping.


Payment
:


We accept Visa, Mastercard, Discover AMEX and Money orders. If you would like to send us a money order please, proceed with checkout. Filled up your address information and click continue. It will give your total including shipping charge. Print the page and send it with the money order.

SHIPPING:

We ship via UPS. Shipping Time-Ground Services:
East Coast 5-BUSINESS DAYS, Midwest- 4 BUSINESS DAYS, Southwest:3 BUSINESS Days. West Coast-2 BUSINESS Days, SF Bay Area-1 BUSINESS Day(UPS).

EXPRESS SHIPPING:
3-Day, 2-Day & Next Day Shipping Available
Express Shipping Costs for Over-sized Items (such as Sugar Skull Molds) may cost more than the price estimated at checkout.

INTERNATIONAL SHIPPING:

We ship orders to Canada, Japan, the UK including Australia & New Zealand, most countries in Western Europe & some countries in Latinamerica. Regular Shipping via USPostal Service: 6-10 days (Most Affordable). Express via Fed Ex 4-5 days-(Most Expensive but most guaranteed). Minimum on international orders is $75. For Canada the minimum is $50. Please submit your order & we'll contact you regarding shipping estimates. Shipping cost depends on volume, weight and country. We will confirm shipping costs before shipping International Orders.

Return Policy:

  • 21 day Return Policy from the date your shipment is received.
  • In order to return an item, CUSTOMER MUST CONTACT US FIRST(via phone or email) and obtain a Return Merchandise Authorization.
  • We accept items in only new and unused condition. If an item is returned for evaluation and it is determined to have been worn, we may return the item to the customer and all shipping costs will be charged to their account.
  • No Returns on Seasonal Merchandise/Sale items/ Paper Flowers.
  • Restocking fees may apply
  • If item is undeliverable due to customer error (for example, if name does not match shipping address), then customer is responsible for shipping charge, we will credit any return shipping charges when it is our mistake.
  • If you would like to exchange an item, we will credit your card for the original order when we receive the merchandise back and charge you for replacements when the order ships.
  • Please allow up to 2-3 weeks from the day the item was received back at our store to credit your item.