PLEASE NOTE
****SPECIAL HOURS****
TUES 7/15-THURS 7/24
TUES-FRI 11:00AM-6:00PM
SATURDAY 11:OOAM-5:00PM

REGULAR HOURS:
TUES-SAT 11AM-7PM.
CLOSED SUNDAYS & MONDAYS

Return Policy:

* Full credit 21 DAYS after receiving your merchandise, contact us for authorization.
* No Returns on Seasonal Merchandise.
* Unless it is our mistake, we cannot credit any shipping charges.
* Credits may take up to 21 days from the day the item was received back at our store.
*Call us for availability of an item you would like to exchange.
* If you have any questions about your order please contact us 415-642-4079


Shipping:

We ship within 48 hours if in stock. US ORDERS-Shipped via priority mail & UPS.


INTERNATIONAL SHIPPING- USPS Priority Mail. We ship to some countries. If your country is not listed when ordering, we will require you to send us a money order with the correct amount in American Dollars. Send Money Orders to the address shown at the top of this page. Contact us for a quote for shipping; info@casabonampak.com. Please allow more time to process international orders.

Shipping Charges:

Shipping charges vary depending on items and location. Charges are an approximation. We will contact you if there are any changes to your cost.If you would like to know how much your shipping will place the order and before entering your credit card information it will give you your shipping charges.

2 Day Service:

We ship UPS 2 day (Business Days)- Two day service does not include weekends. Example: Items shipped on Friday will not arrive till Tuesday. *We only ship your first order 2nd day, back ordered items will not be shipped 2nd day. Orders not in by 10 AM will be processed the next day.

Back Ordered Items:

Some items may be temporarily out of stock, we will ship the order when the items arrives, please state if there is a cancel date on your order.

We accept Visa, Mastercard and Discover and Money orders. If you would like to send us a money order please, proceed with checkout. Filled up your address information and click continue. It will give your total including shipping charge. Print the page and send it with the money order.

If you any other question please send us an email info@casabonampak.com or by phone 415-642-4079.